How can we help you spin your luck today?

Yes, absolutely! Every single piece is meticulously handcrafted by our team. Our signature custom magnets are sculpted using high-quality premium stone clay to ensure unique details.

For the main face, please upload a clear, well-lit photo taken at eye level. Additionally, providing side profiles or full-body photos as auxiliary references is incredibly helpful for our artists to capture your pet's exact likeness!

Inspired by the traditional Chinese windmill (symbolizing the turning of good luck), we use precision bearing components to seamlessly connect the main body and the kinetic parts. A gentle touch sets them spinning smoothly.

Yes, you can! Please reach out to our team with your ideas. We specialize in crafting kinetic, rotating products from premium stone clay and would love to bring your unique vision to life.

We often begin crafting the very same day. Once production starts, orders cannot be canceled (cancellations are only accepted within 24 hours). For modifications, please reach out within 48 hours. We will communicate with you and do our absolute best to accommodate your needs.

Our rings are designed as adjustable open bands, which are crafted to fit most finger sizes comfortably. This minimalist approach allows you to gently resize the piece for your perfect fit.

Most of our necklaces feature a chain length of approximately 48cm. However, please note that the exact length and style may vary slightly depending on the specific product design and production batch.

We use premium materials to ensure both beauty and durability, primarily 18K gold plating or platinum plating over metal bases. We also feature pieces made from 925 Sterling Silver, accompanied by our signature Stardust Crackle beads—a beautiful, curated blend of natural quartz and artisan-crafted glass.

We value complete transparency in our craftsmanship. To achieve our signature "stardust" aesthetic, we use a deliberate mixed-media approach. Your jewelry may feature a unique combination of naturally crackled quartz stones alongside specially heat-treated, artisan crackled glass beads, making each piece truly one-of-a-kind.

To preserve the finish of your plated and silver pieces, avoid direct contact with water, perfumes, or lotions. We recommend gently wiping the jewelry with a soft cloth after each wear and storing it in a dry, airtight place.

Its lifespan depends on daily care. Keep it dry and away from chemicals. Protect the spinning mechanism from dust, and avoid drops. When not worn, wipe clean and store in a sealed pouch.

Our versatile paper-based scent pieces can be placed almost anywhere! Hang them in your closet, tuck them into your handbag, or place them on your car air vent.

Depending on the environment, our paper scent tablets typically provide a subtle, lingering fragrance for 2 to 4 weeks.

Absolutely! You can extend the life of your tablet by adding a few drops of your own essential oils, fragrance oils, or favorite perfume.
Note: Please apply liquids carefully, as they may cause the printed colored patterns on the paper to blur or discolor over time.

Delivery times depend on the items you ordered:

• Custom Pet Magnets: Our current turnaround time is about one month. The crafting journey takes at least a full week before shipping. Once shipped, delivery typically takes under 10 business days.

• Jewelry & Scent Tablets: These items process much faster! You can expect to receive them within 14 business days.

To ensure each piece arrives in perfect condition, we may either combine your items into one package or ship them in separate parcels. You will receive tracking information for every shipment sent.

No worries! If your country isn’t included at checkout, just reach out to our team, and we'll do our absolute best to arrange a custom shipping solution for you.

• Custom Pet Magnets: No returns or exchanges unless the item arrives damaged or defective.

• Kinetic Jewelry: Returns accepted within 30 days of delivery if unworn and in original packaging.

• Paper Scent Tablets: Returns only accepted within 30 days if unopened in original sealed packaging. Once opened, they cannot be returned.